HOW LONG WILL MY NOISY ORDER TAKE TO ARRIVE?
The Noisy Logistics Team, dispatches all our items by courier for delivery usually within 2-3 working days. However, rather than keep lots of stock, we produce fresh stock to keep up with you Noisy Snackers so delivery can take up to 5 working days.
Please note our team works Mon-Fri.
If you’re unsure on anything, please do shout by making some noise on an email at firstname.lastname@example.org
HOW DO YOU SHIP ORDERS?
We ship our products using DPD & UK Post Office, so all deliveries can be tracked.
CAN I CHANGE DELIVERY DETAILS AFTER THE ORDER HAS BEEN PLACED?
Unfortunately, not even the Noisy Logistics Team can’t undo the power of the ‘confirm’ button. It’s a little bit like sending an email to somebody really Noisy important, and realising you’ve accidentally spelt their name wrong, just as you’ve hit send. Yes, it is too late to go back.
However, if you spot a mistake, drop an email to email@example.com we will see if there’s anything we can do. Our The Noisy Logistics Team can sometimes be too efficient for their own good- if you order before 2pm, he normally tries to have it dispatched the same day, so there won’t be any time to change the order. But if we can catch it, we will!
HOW DO I RETURN AN ITEM?
Send a Noisy email “we do listen also” to firstname.lastname@example.org, within 7 working days and please let us know your order number, product description, reason for return, and whether you’d like a replacement or refund.
All orders must be sent back unopened, in the same condition as they were supplied. And, they must be received within 14 days from the date that you received your order.
If you’d like a refund, the full order amount will be refunded to you and processed to your payment card within 30 days. However, we cannot cover the cost of your return postage.